At Velvet Leaf, we take your privacy and the security of your data with the utmost seriousness. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our Site.

01. Age Requirement (21+)

Velvet Leaf is a premium destination for adults. We do not knowingly collect, maintain, or use personal information from individuals under the age of 21. If we learn that we have collected personal information from anyone under 21, we will delete that information immediately. By using this Site, you affirm that you are at least 21 years of age.

02. Information We Collect

When you interact with Velvet Leaf, we collect information necessary to provide our services:

When you make a purchase, we collect your name, address, email address, and phone number.

We may collect data regarding your IP address and browser type to ensure the security of our API integrations.

03. How We Use Your Information

We use the collected information to:

Fulfill orders placed through the Site (including processing payment information and providing shipping confirmations).

Communicate with you regarding your order or account.

Screen our orders for potential risk or fraud.

Provide you with information or advertising relating to our products or services when in line with the preferences you have shared with us.

04. Technical Architecture & Data Storage

Your data is handled through a secure, multi-layered infrastructure:

E-Commerce Engine: We interact with a WordPress/WooCommerce backend via REST APIs. Your account and order data are stored securely within this environment.

Hosting: Our Site and databases are hosted by SmarterASP.Net.

Sessions vs. Cookies: We do not use persistent tracking cookies for marketing. We utilize server-side sessions to maintain your shopping cart and login state during your visit. These sessions are temporary and essential for the Site's functionality.

05. Email Communications

All email interactions, including order receipts and customer support, are processed through SmarterASP.Net email servers associated with our official domain. We do not sell or lease your email address to third-party marketers.

06. Payment Processing

We do not store your raw credit card data on our servers. All payments are processed through secure, PCI-compliant third-party gateways, including:

PayPal

Other authorized payment gateways. These processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council to ensure the secure handling of credit card information.

07. Sharing Your Personal Information

We share your Personal Information with third parties only to help us use your Personal Information as described above. For example:

With SmarterASP.Net for hosting and email delivery.

With PayPal and other gateways for transaction processing.

To comply with applicable laws and regulations, or to respond to a subpoena or other lawful request for information we receive.

08. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

09. Your Rights

Depending on your location, you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the information below.

10. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

11. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@velvetleaf.net or by mail using the details provided below:
Velvet Leaf
PO Box 273
Yankton, SD 57078